Providing Your Mobile Number

Providing Your Mobile Number

At Suppcity Australia, adding your mobile number when you register or update your account is completely optional. You can shop, place orders, and manage your account without providing a phone number if you prefer.

Benefits of Adding a Mobile Number

Including your mobile number allows us to offer you:

  • Real-time order updates – Receive SMS notifications when your order ships, is out for delivery, or requires action.
  • Delivery tracking alerts – Get notified instantly if there are any changes to your delivery timeline.
  • Important account messages – Stay informed about password resets, security alerts, and account verification requests.

Adding a phone number helps us serve you better — especially when quick communication is needed regarding your purchases.

Is It Mandatory?

No, providing your mobile number is entirely optional. If you choose not to enter it, you will still receive updates via email instead.

At Suppcity, we respect your privacy. We will only use your number for important service updates and order-related communication — never for marketing spam without your consent.

Standard Messaging Charges

Suppcity does not charge you for receiving SMS notifications. However, depending on your mobile plan, your service provider may apply standard text messaging rates. Please check with your carrier if unsure.

How to Add, Update, or Remove Your Mobile Number

  • Log in to your account and visit Account Settings
  • Go to the “Contact Information” section.
  • Add a mobile number or update an existing one as needed.
  • You can remove your phone number anytime if you change your preferences.

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