Payment Policy
At SuppCity.com.au, we strive to make your shopping experience secure, simple, and seamless. Below is our updated payment policy, outlining the methods we accept and how we handle your payment information.
Accepted Payment Methods
We currently accept the following forms of payment:
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Credit Cards (Visa, MasterCard, American Express)
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Debit Cards (from major Australian and international banks)
💳 Please note: We do not accept PayPal, Afterpay, or any alternative payment methods at this time.
Payment Currency
All prices listed on our website are displayed in Australian Dollars (AUD) by default.
All transactions will be processed in AUD at checkout.
Billing Information
To ensure smooth and timely processing of your order, please make sure to:
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Provide accurate and complete billing information, including your billing address and contact details
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Ensure that the cardholder’s name and billing address match the information on file with your bank or card issuer
Failure to provide correct billing information may result in delays or failed transactions.
Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email containing your order and transaction details. Please keep this email for your records.
If you do not receive a confirmation within a few minutes, please check your spam/junk folder or contact us at:
📧 support@suppcity.com.au
Transaction Security
Your security is our top priority. All transactions are encrypted using industry-standard SSL (Secure Socket Layer) technology to ensure your personal and financial data is protected at all times.
We do not store your credit or debit card details on our servers.
Promotions & Discounts
Occasionally, we may offer promotional deals or discount codes. Please note:
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Only one coupon or discount can be applied per order
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Discounts cannot be combined unless explicitly stated
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Promotional offers are subject to availability and may change without notice
Policy Updates
SuppCity.com.au reserves the right to update or modify this payment policy at any time.
Changes will take effect immediately upon being posted on this page.
We encourage you to review this policy periodically for the latest information.
For any questions or assistance with payments, please contact us at:
Email: support@suppcity.com.au
Phone:+61 0479 046 169
Contact Form: Click Here
Live Chat: Click Here
Address:
31 Indura Dr,
Werribee VIC 3030,
Australia
Business Hours
Monday – Friday: 8:00 AM – 6:00 PM (AST)
Saturday – Sunday: 10:00 AM – 4:00 PM (AST)
Response Time:We aim to respond within 1 Business day.